Privacy Policy
Last updated: May 28, 2026
Adoption Assistance, Inc. (“Adoption Assistance,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have. It applies to adoptionassistance.com and to the information you provide to us through our website forms and applications.
Information we collect
The information we collect depends on how you interact with us.
Information you give us directly
- Contact information such as your name, email address, phone number, and mailing address when you contact us or request information.
- Application and intake information. When you apply to adopt, inquire as an expectant parent, or begin our services, you may provide detailed personal information about yourself and your household. Depending on the form, this can include date of birth, marital and family history, employment and income, education, references, and background information.
- Sensitive information. Because of the nature of adoption services, some forms request highly sensitive information, which may include Social Security numbers, financial details, and medical or health history. We collect this information only where it is needed to provide our services and to meet legal and licensing requirements, and we protect it as described below.
Information collected automatically
- Basic technical and usage information such as your IP address, browser type, pages viewed, and the date and time of your visit, collected through cookies and analytics tools to help us understand and improve how the site is used.
How we use your information
- To respond to your inquiries and provide the services you request.
- To process adoption applications and provide adoption and home study services.
- To communicate with you about your application, services, and updates.
- To meet our legal, regulatory, and licensing obligations as a child-placing agency.
- To maintain, secure, and improve our website and services.
How we protect your information
We take the security of your information seriously and use industry-standard safeguards to protect it, including:
- Encryption of data in transit and at rest.
- Additional, separate encryption of especially sensitive fields such as Social Security numbers.
- Storage of uploaded documents in private, access-controlled systems that are not publicly accessible.
- Individual staff accounts with role-based access, multi-factor authentication, and logging of access to sensitive information.
No method of transmission or storage is completely secure, but we work to protect your information using current best practices and review our safeguards over time.
How we share your information
We do not sell your personal information. We share it only as needed to provide our services and as permitted or required by law, including:
- With trusted service providers who help us operate our website and deliver our services, under obligations to protect your information.
- With courts, attorneys, government agencies, and licensing authorities when required as part of the adoption process or to comply with the law.
- When you direct us to share it, or with your consent.
Data retention
We keep personal information for as long as needed to provide our services and to meet our legal, licensing, and recordkeeping obligations. Adoption records in particular are subject to retention requirements under state law and may be kept for extended periods. When information is no longer needed, we take reasonable steps to delete or securely retain it.
Cookies and analytics
Our website uses cookies and analytics tools, including Google Analytics, to understand site traffic and improve the experience. You can control cookies through your browser settings. Disabling cookies may affect how some parts of the site function.
Children’s privacy
Our website is intended for adults. We do not knowingly collect personal information directly from children under 13 through this website. Information about children that is provided to us as part of the adoption process is supplied by adults and is handled with the same care and protections described in this policy.
Your choices and rights
You may request to review, correct, or update the personal information you have provided to us, and you may ask questions about how your information is handled. To make a request, contact us using the information below. We will respond consistent with our legal and licensing obligations.
Third-party links
Our website may link to other websites we do not control. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review it periodically.
Contact us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Adoption Assistance, Inc.
173 Sears Ave #267, Louisville, KY 40207
(502) 254-2425
[email protected]
See also our Terms of Use.